Angelo Leotta Auto Repair Inc

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Reviews

• Sinai Rubin

  Feb, 21 2018
  ★ ☆ ☆ ☆ ☆
  Been calling since 11Am to find out if they can fix my RV and was told to check them out since I've heard only great things. At first when asked if they do fix RVs I was told to call back after 12 and ask for Mario. When i did that and asked for Mario I was questioned for several mins about what I'd wanted to talk to him about I'd explained that id been told to ask for him regarding fixing an RV and was told that he's working on a car and to call back shortly. I was on a bit of a time frame and had asked the woman if she knew if in fact they fixed RVs and if they didn't to please let me know so that I can contact another shop. She informed me that I would have to talk to Mario. When I tried back for the third time I was told that he was out of the shop and asked what this was in regarding (pretty strange thing to ask at a mechanic) and this time I was told that Mario was in fact in the shop (a miracle!) And I was asked to hold. After 15 mins of holding I hung up and called back and this time was asked if I'd left a number to reach me at which point I'd said no, then proceeded to leave my number after being guaranteed that I'd get a call back within twenty mins......at this point theyve already cost me my work day. After another hour of not hearing from them again I called and was either out on hold or told that Mario was under a car and again questioned about why I was calling. After my last time of calling and being put on hold for 27 mins I realized that this place has ZERO regard for their customers, their time and has no issues about making promises and just ignoring them. During several of these phone calls I just asked if someone can please please just tell me if they fix RVs and if not to let me stop wasting my time and find another place but they just kept having me call back for 7 hours!!! I never ever write reviews on these things but I was just so angry at their complete disregard for my time that I had to warn ppl to be very careful about these ppls attitude towards their customers. I have NEVER been treated this way and they just lost the biggest job of their existence.

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